About Us
FLOOKIM is operated by Sichuan Jimian Tong Technology Co., Ltd. Sichuan Jimian Tong Technology Co., Ltd. is responsible for the operation of this website and related customer support services.
We focus on combining practical functionality, thoughtful design, dependable quality, and a convenient shopping experience for customers in the markets we serve.
We believe a useful product should provide meaningful value in everyday life. That is why we pay attention to functionality, construction, usability, product information, and the overall customer experience when selecting products for our store.
Our Commitment
Thoughtful Product Selection
We carefully consider product functionality, materials, construction, usability, and relevant product information before making products available through FLOOKIM.
Because different products may have different materials, functions, care requirements, or operating instructions, customers should review the information provided on each individual product page before use.
Practical & Functional Design
FLOOKIM focuses on products intended to support practical everyday needs through convenient, functional, and user-friendly design.
From product presentation to packaging and customer support, we aim to provide clear information and a straightforward shopping experience.
Customer-Focused Service
Your shopping experience is important to us.
Whether you have questions before placing an order, need help with an existing purchase, want to check your shipping status, or require after-sales assistance, our customer support team is available to help.
We aim to respond to customer inquiries within 24–48 business hours.
Contact FLOOKIM
For product questions, order assistance, shipping inquiries, tracking, returns, refunds, cancellations, or other customer service matters, please contact us using the official information below.
Yongcheng Subdistrict,
Shifang, Deyang,
Sichuan Province, China
9:00 AM – 6:00 PM (Hong Kong Time)
Sichuan Jimian Tong Technology Co., Ltd. operates FLOOKIM and is responsible for the operation of this website and related customer support services.
We're Here to Help
If you have questions regarding products, orders, shipping, tracking, returns, refunds, cancellations, or other service-related matters, please contact us directly.
For faster assistance regarding an existing order, please include your order number whenever possible.
Customer Support Email: service@flookim.com
Legal Company Name: Sichuan Jimian Tong Technology Co., Ltd.
Business & Return Address: No. 10 & 12, Changbaishan Road, Yongcheng Subdistrict, Shifang, Deyang, Sichuan Province, China
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Hong Kong Time)
Response Time: 24–48 business hours
Thank you for choosing FLOOKIM.
We appreciate your trust and look forward to providing practical products and responsive customer service.